VPN.AC Review (2024)

VPN.AC offers a robust VPN service with competitive pricing, support for up to six simultaneous connections, P2P capabilities, and a streamlined cross-platform client. In my tests, VPN.AC demonstrated superior speeds compared to many well-known services, making it a worthwhile option to consider.

Features

Founded in 2012, VPN.AC is a relatively young Romanian VPN provider.

The native client supports a range of platforms, including Windows, Mac, Android, and iOS. Additionally, users can configure VPN.AC on virtually any device that supports OpenVPN by downloading OVPN configuration files.

The native desktop software impressed with its swift installation and seamless performance. It is intuitive and user-friendly, allowing for protocol changes, server switching, settings adjustments, and theme customization (Dark or Light). Switching servers was quick and smooth, although the Double Hop configuration was less responsive.

For mobile devices, the Android app is available on Google Play, and an APK file can be obtained directly from the developer. The iOS app can be downloaded from the App Store. Setup is straightforward: enter your credentials and begin using the service.

The support knowledge base is well-structured, making it easy to find relevant guides. Customer support is available via an online ticketing system, contact form, Skype, email, or Jabber, though it is not available 24/7.

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VPN.AC includes several advanced features. The Double Hop option routes your connection through two servers in different locations to enhance anonymity. Users can switch protocols (OpenVPN 256-bit, 128-bit, XOR, L2TP/IPSec, or PPTP), activate a kill switch, block IPv6 leaks, disable DNS on physical network adapters, and adjust the MTU. The LibreSSL option offers enhanced security compared to OpenSSL, though it may be slower.

Servers are organized by region, but the application lacks a favorites list feature. The app provides comprehensive links to setup guides and support contact options, all within an efficient and user-friendly interface. Additionally, P2P-optimized servers and support for six simultaneous connections are included.

Pricing

VPN.AC does not offer free trial accounts, but it provides a 7-day full refund policy for all paid plans. My refund request was processed within a few hours—an impressive turnaround that reflects the provider’s commitment to customer service. Monthly subscriptions are priced at $9, with a three-month plan available for $24. The annual plan costs $58, and the two-year plan is $90, representing a favorable deal.

Payment options include PayPal, Bitcoin, credit cards, Alipay, and more. All paid plans encompass six simultaneous connections, P2P servers, a kill switch, cross-platform software, OVPN configuration files, no speed limits, support for multiple protocols, and servers in 21 countries for VPN services and 32 countries for SecureProxy. Note that VPN.AC automatically enables auto-renewal for subscriptions, which may not be ideal for all users.

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The welcome email provided was exemplary, containing all necessary information: VPN login credentials, download links, setup instructions, a summary of supported protocols, and guidance on their use. It also included links to resources for users in China, news updates, and support contact information. This efficient introduction minimizes email clutter, setting a positive tone for new users.

Performance Tests

Based on my speed tests, VPN.AC demonstrated minimal impact on my default internet speed. I experienced smooth browsing with no noticeable lag or buffering issues. Here are the results of my speed test before connecting to the VPN:

  • US Server Speed:

  • UK Server Speed:

  • P2P-Optimized Netherlands Server Speed:

In terms of security, VPN.AC performed as expected, with no DNS, IPv6, or WebRTC leaks detected.

However, I encountered an issue with streaming BBC iPlayer content, which was not accessible:

Conversely, I successfully streamed Netflix US content without any problems:

This outcome is somewhat unusual for a VPN, as most services tend to unblock BBC iPlayer but struggle with Netflix’s VPN restrictions. If accessing your US Netflix library is a priority, this provider meets that need effectively.

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Privacy and Security

VPN.AC performs well regarding privacy and security. As a Romanian provider, it is not subject to the EU Data Retention Directive, following Romania’s constitutional declaration against it. The service does not log user activity during VPN connections, including file transfers, web browsing, chats, or DNS queries. Connection logs (such as IP addresses, VPN session times, and traffic volume) are retained solely for troubleshooting purposes and are deleted daily.

The Privacy Policy and Terms of Service are clear, well-organized, and written in accessible language, avoiding overly complex legal jargon. These documents provide comprehensive information, including company registration details, logging practices, fees, refund policies, and acceptable use.

VPN.AC operates its own DNS resolvers, which do not log user data. Additionally, the provider does not utilize Google Analytics on its website and retains support chat history for only one month. Unlike many VPNs, they do not store Linux daemons.

On the security front, VPN.AC highlights its robust specifications, including AES-GCM 256-bit encryption, Elliptic Curve and 4096-bit RSA authentication, SHA512 HMAC, and Perfect Forward Secrecy (PFS). These features ensure excellent security, complemented by their Double Hop feature, a kill switch, and IPv6 leak protection. However, I encountered issues connecting via the Double Hop protocol.

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