Trust.Zone operates approximately 130 servers across 80 locations, supports P2P file sharing, does not impose bandwidth limitations or log user activity, permits up to three simultaneous connections, and offers a no-risk-free trial. Overall, Trust. Zone demonstrated satisfactory performance in my tests, though it exhibited some inconsistencies.
Features
Trust.Zone is headquartered in Seychelles, a jurisdiction known for its privacy-friendly stance. This is advantageous for users seeking strong privacy protections.
The service supports a wide range of platforms, including Mac, Windows, Android, iOS, Linux, Ubuntu, DD-WRT, Xbox 360, PlayStation, Smart TVs, and Amazon Fire Stick. Trust.Zone provides both a native desktop client and setup instructions for the open-source OpenVPN client. The Manual Setup instructions include VPN login and password details, which differ from those created during the initial sign-up. Additionally, users can download configuration files for OpenVPN, requiring the VPN login and password for connection. Conversely, the native desktop client comes pre-configured with user credentials, eliminating the need for manual login upon application launch.
Although the setup process did not present any immediate issues, it took several hours to achieve a functional connection. The OpenVPN client failed to authenticate despite using the correct credentials, and support confirmed the credentials were accurate.
After multiple attempts to uninstall and reinstall the desktop application, it eventually began working, allowing me to conduct my tests. During this period, I reached out to support for assistance. While there is no live chat option, support responded within four hours without providing any explanation or troubleshooting suggestions. Instead, they extended my free trial, although it ended prematurely despite being only on the second day of the trial period. Fortunately, I completed my testing before the issue was resolved.
In summary, Trust.Zone can be a viable option if it functions correctly, but troubleshooting can be problematic when issues arise.
The Trust.Zone native application includes features such as a kill switch and DNS leak protection toggle. Users can configure the app to start with the system and monitor their subscription status. The application also allows users to select their encryption protocol from SSH, SCP, SFTP, FTP, HTTP, HTTPS, and OpenVPN.
Users can browse servers and customize their list by favorites or regions. While the application is functional, it lacks advanced features, and the user interface is relatively basic.
Pricing
Trust.Zone provides a three-day free trial without requiring payment information, allowing users to explore its features. The free plan includes one connection, 1GB of data, access to 109 servers, and the native software. Initially, the free trial was only accessible via a login link, while the “Try It Free” option led to checkout for paid plans. This created some confusion, but currently, the pricing page offers a clear limited-time free trial.
Following the free trial, users can opt for the paid service. The monthly subscription costs $8.88, while the annual plan is priced at $39.95. Paid subscriptions offer access to 130 servers, unlimited data transfer and bandwidth, P2P support, strong encryption, and three simultaneous connections. Trust.Zone is competitively priced among VPN services, and all plans come with a 10-day money-back guarantee. Payment options include credit cards, PayPal, Qiwi, WebMoney, wire transfers, Alipay, and cryptocurrency.
However, the refund policy has conditions: users cannot exceed 1GB of data and must provide a valid reason for dissatisfaction, as subscribing to a paid plan after a free trial implies satisfaction with the service.
Performance Tests
When operational, Trust.Zone performed well in speed tests. Initially, connection speeds were somewhat slow:
The US server connection speed was acceptable.
The UK server exhibited faster speeds than the US connection.
DNS test results showed Trust.Zone’s DNS servers from OVH Hosting in Canada, regardless of the server location used:
No WebRTC or IPv6 leaks were detected during testing.
Testing against popular streaming services, Trust.Zone successfully accessed US Netflix, a traditionally challenging platform. However, BBC iPlayer consistently identified connections as originating outside the UK, preventing access to content such as the latest episodes of Peaky Blinders.
Privacy and Security
Trust.Zone offers robust privacy and security features, including Open VPN support and AES-256-bit encryption. Users can select from a range of less secure protocols, but the provider’s commitment to industry-leading encryption standards is evident. This is complemented by a kill switch and DNS leak protection to ensure a secure connection.
Trust.Zone is headquartered in the Seychelles, a jurisdiction known for its pro-privacy stance. The service supports anonymous payment methods, such as Bitcoin, enhancing user privacy. Their logging policy indicates that while they retain email addresses, they do not store payment information or any logs related to usage or connection. As a result, they cannot trace users in the event of a DMCA notice. Peer-to-peer (P2P) activities are permitted. Overall, Trust.Zone’s Privacy Policy and Terms of Service uphold a commendable standard of privacy and security.
