PureVPN, a Hong Kong-based Virtual Private Network (VPN) provider, has been operational since 2007. Leveraging over a decade of experience, PureVPN boasts extensive server coverage, including 141 countries, 180 locations, and over 750 self-managed servers, though some of these are virtual. The provider emphasizes user privacy by not logging activity and operates without third-party involvement. All servers support a range of protocols including OpenVPN, L2TP/IPSec, PPTP, SSTP, and IKEv2. Given its frequent high recommendations, a detailed, unbiased examination of PureVPN is warranted.
Features
PureVPN excels in several areas, offering a robust client, commendable speeds, extensive server coverage, and various preset modes tailored for streaming, P2P, and privacy.
The service supports a wide array of platforms such as Windows, Mac, Linux, and Blackberry. It is also compatible with Android, iOS, routers, smart TVs, Roku, Xbox, PlayStation, and over 20 other operating systems. The Windows desktop client is particularly user-friendly, presenting five distinct modes: Stream, Internet Freedom, Security and Privacy, File-Sharing, and Dedicated IP. Each mode is designed for specific uses, with appropriate settings and server selections automatically applied.
Navigating the user interface is straightforward, even for those less technically inclined. Servers can be sorted by location or purpose, simplifying the process of finding the optimal server for tasks like streaming HBO GO. The dashboard includes options for a map view and VPN Hotspot setup, which allows connection of additional devices. Settings, although positioned in the top right corner next to the minimize button, include features such as mode selection, app behavior at startup, kill switch, split tunneling, and advanced options. Both the website and member area are intuitive, and the support section is well-stocked with helpful guides. Live chat support was prompt and courteous, contributing to a positive overall experience.
PureVPN supports simultaneous connections for up to five devices with no limits on bandwidth or server switching. The app provides clear settings for adjusting protocols, enabling IPv6 leak protection, or utilizing the kill switch. Users preferring not to use the proprietary software can opt for OpenVPN with provided configuration files.
The split tunneling feature allows users to select which applications connect via the VPN, while the smart purpose selection simplifies VPN usage for those less familiar with technical details. Advanced Security Features Beta offers antivirus and content filtering options, available in select countries. Overall, PureVPN is a solid choice for both technical and non-technical users.
Pricing
PureVPN is not the most cost-effective option, with a monthly plan priced at $10.95 and an annual subscription at $69.72. The most economical choice is the 5-year plan, which reduces the cost to $1.65 per month, totaling $99. Payment methods are varied, including credit and debit cards, PayPal, Alipay, CoinPayments (including Bitcoin), and gift cards.
All plans come with a 7-day money-back guarantee, though conditions apply: users must not exceed 3 GB of data usage or 100 sessions to be eligible for a refund. Payments made via Bitcoin or gift cards are non-refundable. Instead of a free trial, a 3-day subscription is available for $2.50, which is a cost-effective alternative to a full month’s subscription for testing purposes.
Performance
In synthetic speed and security tests, PureVPN demonstrated satisfactory performance. Speed reductions were approximately 40% for both short- and long-distance connections. The following are test results before and after connecting to a VPN:
- Default speed
- Speed with a US streaming server
- Speed with a UK streaming server
Notably, VPN usage occasionally improved upload speeds. Security tests also yielded positive results with no DNS, WebRTC, or IPv6 leaks.
However, PureVPN struggled to unblock Netflix US, a common issue among many VPNs. BBC iPlayer, a basic service to be unblocked, was also problematic. Despite troubleshooting with support, including adjusting DNS settings and using a Dedicated IP mode, BBC iPlayer remained inaccessible. On the other hand, PureVPN supports P2P activities and offers a sufficient number of servers for torrenting.
Privacy and Security
Owned by GZ Systems Limited, Pure VPN operates under Hong Kong jurisdiction, which, while not subject to China’s stringent data retention laws, still warrants monitoring due to its semi-autonomous status. The Privacy Policy and Terms of Service are notably clear. While the service records connection times and total bandwidth used, it does not log website visits or user activity. Personal details such as names, emails, and payment information are recorded but claimed not to be shared with third parties. Acceptable use policies are standard and reasonable.
