Liberty VPN Review (2024)

Liberty VPN offers a modest selection of servers across the US, UK, Canada, France, Germany, the Netherlands, Switzerland, Hong Kong, and Singapore. It supports PPTP, L2TP, SSTP, and OpenVPN protocols; however, it does not permit torrenting or multiple simultaneous connections.

Features

Established in 2009, Liberty VPN has maintained a relatively low profile in the VPN market. Information regarding its ownership and headquarters remains undisclosed on its official channels.

Upon registration, users receive a welcome email containing VPN login credentials and comprehensive instructions for downloading, installing, and troubleshooting the VPN. The email is well-structured, facilitating an easier setup process.

Liberty VPN operates in two parts: a “VPN dialer” file, accessible via a link in the welcome email, which modifies your computer’s settings for PPTP or L2TP/IPSec connections, and a separate OpenVPN client, which requires downloading from the provider’s website. This setup involves accessing the provider’s setup instructions and downloading configuration files from an external domain, which can be cumbersome.

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The service lacks a user account system on its website. Instead, users manage their subscription through Bluesnap, a merchant platform where personal details and invoices are stored. The OpenVPN configuration file provides access to only one server location (the UK), while other locations are accessible through the less secure PPTP and L2TP/IPSec protocols. During testing, US servers were inaccessible, and customer support is limited to a ticketing system without live chat options.

Liberty VPN explicitly prohibits P2P activities, as detailed in the welcome email and Terms of Service. Additionally, any attempt to use the same credentials on multiple devices simultaneously may result in warnings or even bans.

The dialer app allows protocol changes and manual server address input but otherwise offers a minimal feature set.

Pricing

Liberty VPN provides a 3-day, 100% money-back guarantee across all plans. The subscription options are as follows: $15 for a monthly plan, $38 for three months, $68 for six months, and $108 for a year. Given the service’s limited features, such as unmetered bandwidth, no additional software, and lack of support for simultaneous connections, the pricing may be considered high.

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Payments can be made via PayPal and credit cards, but Bitcoin is not accepted. The subscription process requires extensive personal information, including full name, zip code, address, phone number, and email, raising concerns about privacy and security.

Performance

Testing revealed varied performance results. Before VPN activation, speeds ranged from 35-40 Mbps.

With OpenVPN enabled, speeds on the UK server were satisfactory for a long-distance connection.

However, the UK server’s performance via the Liberty VPN dialer app showed significantly lower speeds compared to OpenVPN.

The PPTP connection to the Toronto server also exhibited inconsistent speeds.

Occasionally, the Speed Test app by Ookla failed to measure speeds, and Liberty VPN’s performance affected the functionality of some websites.

IPv6 leak tests showed that the VPN blocked access to leak detection sites, but no WebRTC or DNS leaks were identified.

Overall, Liberty VPN demonstrated inconsistent

performance across various tests.

The VPN in question caused my Windows 7 laptop to freeze, necessitating a manual force reboot.

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On a positive note, Liberty VPN successfully unblocked BBC iPlayer and Netflix Canada without any issues, which is commendable.

Privacy and Security

In terms of security, only the OpenVPN protocol offers a significant level of protection, while other protocols are deemed vulnerable. Additionally, the provider does not disclose its logging policies, which is concerning. The Privacy Policy is minimal, consisting of just five sentences, with a particularly concerning clause that suggests “usage logs” in VPN terms.

The Terms of Service are notably restrictive. Users are prohibited from torrenting, connecting multiple devices simultaneously, using the VPN in Cuba, or accessing Skype in countries where it is illegal. Violations of these terms may result in traffic being filtered or blocked without prior notice. Additionally, compliance with local laws is mandatory, and DMCA violations will lead to consequences. It is also revealed in the Terms of Service that the service is operated by the US-based company CaroNet.

Given these restrictions and the lack of transparency, Liberty VPN is not recommended.

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